Privacy Policy

Privacy Policy

Effective Date: 1 January 2025

MooseisLoose ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile apps and related services. By using our apps or services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use our apps or services.

1. Who We Are

MooseisLoose is a UK-based company specialising in the development of mobile applications that are available globally. For the purposes of data protection laws, MooseisLoose is the data controller.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Personal      Information: Such as your name, email address, phone number, and      payment details when you register, purchase, or interact with our apps.
• Feedback      and Support Requests: Information you share when you contact us for      support or submit feedback.

2.2 Automatically Collected Information

• Device      Information: Such as your device type, operating system, and unique      device identifiers.
• Usage      Data: Including app interactions, features accessed, and performance      metrics.
• Location      Data: If you enable location services in our apps, we may collect your      precise location.

2.3 Third-Party Information

We may receive information about you from third-party services you connect to our apps, such as social media platforms or app stores.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To      provide, maintain, and improve our apps and services.
• To      process transactions and send relevant confirmations or updates.
• To      communicate with you about updates, promotions, or other relevant      information.
• To      personalise user experiences and deliver tailored content.
• To      comply with legal obligations and protect against fraud or misuse.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

• Service      Providers: With third parties who perform services on our behalf, such      as payment processors or analytics providers.
• Compliance      and Legal Requirements: When required by law or to protect our rights,      users, or property.
• Business      Transfers: In connection with a merger, acquisition, or sale of      assets.

5. Your Rights

As a user, you have the following rights under applicable data protection laws:

• Access:     Request a copy of the information we hold about you.
• Correction:     Request corrections to inaccurate or incomplete data.
• Deletion:     Request the deletion of your personal data.
• Objection:     Object to our processing of your data.
• Data      Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at [Insert Contact Email]. We will respond within the time required by law.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security of Your Information

We use appropriate technical and organisational measures to protect your data. However, no system can guarantee 100% security. By using our apps, you acknowledge the inherent risks of transmitting information online.

8. International Data Transfers

As a global company, your data may be transferred to, stored, or processed in countries outside the UK. We ensure these transfers comply with applicable data protection laws.

9. Children’s Privacy

Our apps are not intended for children under 13. We do not knowingly collect data from children. If you believe a child’s information has been provided to us, contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the "Effective Date" at the top. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

MooseisLoose
The Garden Studio, 35 Oaks Close, Aston, Nantwich, CW5 8BJ
hello@mooseisloose.co.uk
+44 (0)7738629343

Thank you for trusting MooseisLoose. Your privacy is important to us.